Managing quality processes in a supply chain is challenging, particularly as organizations spread their influence geographically and with higher volumes. Sustaining high-quality operations worldwide is a major struggle for many companies, particularly with the high cost of working within fragmented systems. Oracle’s Quality Management Cloud is a major step toward standardizing and consolidating all product quality information within an enterprise. Let’s take a closer look at the features of Oracle R13’s Quality Management Cloud that business users should leverage.
1. Incident and response
When something goes wrong within the supply chain, it’s necessary to raise awareness, respond quickly, and ensure that quality standards are being upheld. Quality Management Cloud enables tracking issues and implementing actions to ensure processes are used to resolve the underlying problems. Users can link associated documents directly with captured findings. This helps provide context around the situation, and ensures that similar problems are avoided in the future.
The application also includes a feature to resolve multiple quality issues with a single corrective action. Users can document a larger product or process fix that can be used to resolve all the issues. Connecting these solutions to change orders and processes related to the solution will enable quicker resolution for similar cases and ensure better quality control standards.
2. Contextual inspections
If a quality issue occurs, it is important for an inspector to have all relevant information immediately available to make a good decision about mitigation. Oracle R13 enables an organization to create specific inspection plans and define when an inspection is required. Users can perform in-line mandatory inspections to collect results of work order operation completion and mobile data entry. Organizations can also build their own ad-hoc analysis to evaluate inspection data and embed it in the Management application or export it for further review. These cloud-based features allow managers to handle quality inspections from the definition through problem resolution while providing visibility into the inspection progress.
In addition to these major features, Oracle R13 offers a variety of other cool attributes for Quality Management Cloud. It now natively connects with Product Lifecycle Management to enable Design for Quality. It is embedded within the manufacturing, inventory, procurement, and maintenance platforms. Users can seamlessly collaborate through the Oracle Social Network to share information where it can be reused in the future. REST services within the cloud applications enable automation to collect information from any source to enable more accurate and timely decision-making and problem-solving capabilities.
Oracle R13’s new features enables Cloud Quality Management to impact Quality processes in the supply chain, including the definition of Inspection Plans, collection Inspection Results, raising Issues, and resolving Actions. Quality management is an area of great importance for every business, and these features are key to maintaining quality standards within the entire enterprise and supply chain. To learn more about how to take advantage of Oracle R13’s new features for the Quality Management Cloud, contact Inspirage today.