Create a robust reverse supply chain with comprehensive demand and supply planning capabilities and repair management processes
Conventional supply chain logistics deals with the product flow from the manufacturer or seller to the customer; however, oftentimes the customer may wish to return or replace the product. This results in the backward flow of products from customer to manufacturer and creates a reverse logistics supply chain. There are many reasons a customer may return products including: damaged goods, buyer’s remorse, incorrect product delivery, and more. The flow of product returns has become an increasing source of concern in many organizations and rightly deserves as much attention and investment as traditional forward supply chain processes.
Inspirage’s Spares & Reverse Logistics solution is a comprehensive end-to-end cloud-based solution enabling your organization to manage all your reverse supply chain processes. The solution is designed to accept service requests such as return order requests and scheduling of the execution of the service requests. Inventory management and planning for parts required to execute service requests can be effectively planned with this solution, resulting in reduction of inventory buildup. An important component of the Spares & Reverse Logistics solution is repairs planning and execution feature, which helps your organization manage the entire repair process including the pushing of updates to the accounting and inventory systems of Oracle’s ERP Cloud.
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